Terms & Conditions

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Last Updated: January 20th, 2025

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Welcome to [www.olivialainejewelry.com] (the “Site”), owned and operated by Olivia Laine Jewelry (“Company,” “we,” “us,” or “our”). By accessing or using our Site, you (the “User” or “you”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use the Site or services provided by Olivia Laine Jewelry.

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1. Acceptance of Terms

1.1 By using our Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and all other applicable policies referenced herein, including our Privacy Policy (insert link). 1.2 We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

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2. Eligibility

2.1 You must be at least 18 years of age or the age of majority in your jurisdiction to use our Site and place orders. By using the Site, you represent and warrant that you meet this requirement.

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3. Orders and Purchases

3.1 Product Descriptions
We strive to ensure that product descriptions and images are as accurate as possible. However, due to variations in devices and screen displays, actual product colors may vary. We do not guarantee that the color, texture, or detail you see will be an exact match to the actual product.

3.2 Pricing
All prices posted on the Site are subject to change without notice. We reserve the right to modify or discontinue products (or any part thereof) without notice at any time.

3.3 Order Acceptance and Cancellation

• We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in pricing or product information, or suspected fraudulent activity.

• If your order is canceled after payment has been processed, we will issue a refund in the same form of payment originally used.

3.4 Payment
By submitting your payment information, you authorize us to charge the designated payment method for the total amount of your purchase, including any applicable taxes and shipping fees.

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4. Shipping and Delivery

4.1 Shipping Policies
Orders will be shipped according to our standard shipping rates and policies, which can be found on our Shipping & Returns page here. Shipping times are estimates only and may vary depending on your location and unforeseen circumstances (e.g., customs delays, carrier issues).

4.2 International Shipping
For international orders, you are responsible for any customs duties, taxes, and additional fees required by your country’s customs agency.

4.3 Risk of Loss
All products purchased from us are made pursuant to a shipment contract. The risk of loss and title for products pass to you upon delivery of the products to the carrier.

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5. Returns, Refunds, and Exchanges

5.1 Return Policy
We want you to be fully satisfied with your purchase. Please review our Returns & Exchanges page here for detailed information on how to initiate a return or exchange.

5.2 Eligibility

• Items must be returned within the timeframe stated in our return policy.

• Items must be in their original, unused condition with all tags and packaging intact.

• Some items, such as custom or personalized pieces, may not be eligible for return or exchange unless they are defective.

5.3 Refunds
Refunds will be processed once we receive and inspect the returned item. Depending on your payment method and financial institution, it may take additional time for the refund to reflect on your statement.

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6. Intellectual Property Rights

6.1 All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Olivia Laine Jewelry or our content suppliers and protected by applicable intellectual property laws.
6.2 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, use of the Site, or access to the Site without our express written permission.

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7. User Conduct

7.1 You agree to use the Site only for lawful purposes and in a manner that does not infringe on the rights of or restrict or inhibit the use of the Site by any third party.
7.2 You shall not upload or transmit any harmful or malicious code, viruses, or any content that is illegal, harassing, defamatory, or infringes on any party’s intellectual property.

8. Disclaimer of Warranties

8.1 AS IS & AS AVAILABLE
We provide the Site and its services on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Site or the information, content, materials, or products included on the Site.
8.2 NO WARRANTY
To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

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9. Limitation of Liability

9.1 To the fullest extent permitted by law, Olivia Laine Jewelry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms or your use of the Site.
9.2 Our total liability to you for any damages arising from or related to this agreement shall not exceed the amount you paid for the products or services.

10. Indemnification

10.1 You agree to indemnify, defend, and hold harmless Olivia Laine Jewelry, its affiliates, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, and expenses arising from your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.

11. Third-Party Links

11.1 The Site may contain links to third-party websites that are not affiliated with Olivia Laine Jewelry. We are not responsible for examining or evaluating the content or accuracy of these sites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

12. Governing Law & Dispute Resolution

12.1 These Terms shall be governed by and construed in accordance with the laws of Virginia.
12.2 Any dispute arising out of or related to these Terms that cannot be resolved through an informal process shall be resolved in the courts located in [Your Jurisdiction]. You consent to the exclusive jurisdiction and venue of such courts.

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13. Termination

13.1 We reserve the right to terminate or suspend your account and/or access to the Site at any time, with or without notice, for any reason, including breach of these Terms.
13.2 Upon termination, all provisions of these Terms which by their nature should survive termination (such as indemnification, limitation of liability, and intellectual property provisions) shall survive.

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14. Miscellaneous

14.1 Entire Agreement
These Terms, together with any policies or operating rules posted by us on this Site, constitute the entire agreement between you and Olivia Laine Jewelry.

14.2 Severability
If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver
The failure of Olivia Laine Jewelry to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Force Majeure
We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental restrictions.

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15. Contact Information

If you have any questions about these Terms, please contact us at:

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Email: olivialainejewelry@gmail.com

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By using the Site or placing an order with Olivia Laine Jewelry, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.