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Privacy Policy

This Privacy Policy describes how olivialainejewelry.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at:
olivialainejewelry@gmail.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with our website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to data that can uniquely identify an individual (including the data described below).

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1. Device Information

  • Purpose of Collection: To properly display the Site for you and to analyze Site usage so we can optimize user experience.

  • Source of Collection: Collected automatically when you access our Site using technologies such as cookies, log files, web beacons, tags, or pixels.

  • Personal Information Collected: Internet Protocol (IP) address, browser type, time zone, cookie information, pages or products viewed, search queries, and how you engage with the Site.

2. Order Information

  • Purpose of Collection: To provide products or services to you in order to fulfill our contract (e.g., processing payment, arranging shipping, and sending invoices and order confirmations); to communicate with you; to screen orders for fraud or potential risk; and, when aligned with preferences you’ve shared, to provide you with relevant promotions or advertisements.

  • Source of Collection: Information provided directly by you (e.g., during checkout).

  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers or other payment methods), email address, and phone number.

3. Customer Support Information

  • Purpose of Collection: To offer customer support and respond to your inquiries.

  • Source of Collection: Information you provide when contacting us (e.g., email, forms on our Site, or phone calls).

  • Personal Information Collected: Name, email address, order details, and any other information you choose to include in your communication.

How We Use WIX

We use Wix to host and power our online store and associated services. You can learn more about how Wix handles personal information by visiting their Privacy Policy here: Wix Privacy Policy

Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you. For example:

  • Wix: As noted, we use Wix to host our Site and to process certain data. For more details, please review Wix’s privacy policies at the link above.

  • Payment Processors: We use PayPal to facilitate transactions. PayPal handles your payment information according to their own privacy and security policies.

  • Compliance with Laws: We may share Personal Information to comply with applicable laws, regulations, or lawful requests (e.g., subpoenas or warrants); or otherwise to protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications we believe may be of interest to you.

  • Google Analytics: We use Google Analytics to better understand how our customers interact with the Site. You can learn more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-out.

For more information about how targeted advertising works, please visit the Network Advertising Initiative’s (“NAI”) educational page:
NAI Understanding Online Advertising

How to Opt Out of Targeted Advertising

Using Personal Information

We use your Personal Information to provide our services, such as:

  1. Offering products for sale

  2. Processing payments

  3. Arranging shipping and order fulfillment

  4. Keeping you informed about new products, services, or promotions

Lawful Basis (For EEA Residents)

If you are a resident of the European Economic Area (“EEA”), we process your personal data under the following lawful bases outlined by the General Data Protection Regulation (“GDPR”):

  1. Your consent

  2. Performance of the contract between you and the Site

  3. Compliance with legal obligations

  4. Protection of your vital interests

  5. Task carried out in the public interest

  6. Legitimate interests, provided these do not override your fundamental rights and freedoms

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Retention

When you place an order through the Site, we keep your Personal Information in our records unless and until you ask us to erase it. For details on your right of erasure, please see Your Rights below. 

Automatic Decision-Making

We do not engage in fully automated decision-making processes (including profiling) that produce legal or similarly significant effects on you.

Selling Personal Information

Under the California Consumer Privacy Act of 2018 (“CCPA”), “selling” Personal Information may have a broad definition. We do not currently sell your Personal Information for monetary compensation. If we ever engage in practices that may be considered a “sale” under CCPA, we will update this policy and provide details on how to opt out.

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Your Rights

1. CCPA (California Residents)

If you are a California resident, you have the right to:

  • Request access to the Personal Information we hold about you

  • Request that your Personal Information be corrected or updated

  • Request that we erase your Personal Information

  • Exercise these rights through the contact information provided above

You may also designate an authorized agent to submit these requests on your behalf. Please contact us to learn more.

2. GDPR (EEA Residents)

If you are located in the EEA, you have additional rights, including:

  • Right of Access

  • Right to Rectification

  • Right to Erasure (the “Right to be Forgotten”)

  • Right to Restrict Processing

  • Right to Data Portability

  • Right to Object to Processing

If you wish to exercise any of these rights, please contact us at olivialainejewelry@gmail.com

Cookies

What are Cookies?
Cookies are small data files placed on your device or computer when you visit our Site. They help remember your preferences (like login or location), and also provide us with insights on how visitors use the Site.

Types of Cookies We Use

  • Necessary Cookies: These enable core functionality such as security, verification, and network management.

  • Performance Cookies: These help us understand how visitors interact with the Site, providing information on which pages are visited most often.

  • Functionality Cookies: These remember user preferences to provide enhanced, more personalized features.

  • Targeting/Advertising Cookies: These cookies track browsing habits to allow for personalized advertising.

Managing Cookies
You can typically manage or disable cookies in your browser’s settings. However, removing or blocking cookies may affect your user experience.

For more general information about cookies, and how to disable them, please visit:
All About Cookies

Do Not Track

“Do Not Track” (DNT) is a privacy preference you can set in your browser. Because there is no universally accepted standard for responding to DNT signals, we do not alter our data collection and usage practices when we detect such a signal.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, or for other operational, legal, or regulatory reasons. Please review this Policy periodically for any updates or changes.

Complaints or Further Information

If you would like to make a complaint, or simply want more details on how we handle your personal data, please contact us by e-mail at:
olivialainejewelry@gmail.com

Last Updated: January 1st, 2025

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